Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are carefully prepared and packed to ensure items arrive in good condition.
Once an order has been processed, it is handed over to the shipping carrier for delivery.
Delivery Time
Estimated delivery time is 6–12 business days from the date the order is shipped. Delivery times may vary slightly depending on destination and carrier operations, but every effort is made to ensure timely arrival.
Shipping Costs
Free shipping is included on all orders, with no minimum purchase required. Shipping fees are fully covered to provide a simple and transparent shopping experience.
Shipping Coverage
Orders are shipped to available service regions without differentiation between domestic or international destinations. Estimated delivery times remain consistent across all supported locations.
Tracking Information
Once an order is shipped, tracking details are provided so progress can be followed until delivery. Tracking updates may take a short time to appear after shipment confirmation.
Order Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout. Orders are shipped based on the details submitted, and delays caused by incorrect information may affect delivery time.
Lost or Delayed Shipments
If a shipment appears delayed beyond the estimated delivery window, support is available to assist with tracking and resolution. Every order is handled with care to minimize issues during transit.
Contact
For shipping-related questions or assistance, please contact:
press@veja-storesale.com
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